In-Stock orders placed before 2 pm PST will ship the same business day.

TelTel.: 1 (850) 387-0696
   
 
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! Important information about payment:

For security purposes, if your order exceeds $1000, your billing or shipping address must match the one of the credit card used for payment. We reserve the right to cancel any order that does not match these criteria.

Avoid the Risks of Undelivered E-mail

No one likes getting junk (or spam) e-mail. However, due to restrictive spam filters, you may not receive all the e-mails you need, such as important communications from us about your order or account. These messages may end up in your bulk or junk folder or not get delivered at all.

 

Ensure You Receive Important E-mails from Us

  • Do not use the "spam," "bulk" or "junk mail" buttons to delete vital messages from us. If this happens too often, your mail service may decide all vital SDS Global e-mails are indeed spam and you'll stop receiving them.
  • Check your "bulk" or "junk" folder regularly for vital e-mails from us. If you find a vital message from us in that folder, be sure to classify it as "not spam" or "not junk." Add our e-mail addresses ( sales@hdwise.com & support@hdwise.com) to your address book or "safe sender" list.
We accept all types of payment shown below:
  • Major Credit Cards through PayPal Pro: DirectPayment: Visa, MasterCard, Discover and American Express.
  • Paypal: You can select an option of paying with Paypal, the safer, easier way to pay. 
    Solution Graphics
  • Money orders and personal checks or company checks (may take up to 10 days to clear).
  • Bank-to-bank transfers (also known as bank wire transfers and bank cash transfers) Only for the amount over $500. Please email us at sales@hdwise.com for the bank details.
  • Credit Card Charge Authorization Form / Order Form.1 Click here if you would like a printable copy of the form to fax or send by mail.

International Customers may contact us to find out if we accept other types of payment.

Phone #: 1-850-387-0696 

Mailing address:

SDS Global LLC

1924 Orchard View Drive

Fairfield, CA 94534

Please, do NOT send cash through the mail!

IMPORTANT NOTICE

Our Fraud and Chargeback Protection Policy requires providing a proof of delivery with the buyer's signature and full shipping address for transactions over US$1000. For such orders, especially if the shipping address is different from the billing address we will ask you to scan and email the copy of your photo ID and the credit card which you've used to place the order to sales@hdwise.com

These requirements are a MUST for the orders over $1000, since they help to prevent fraudulent transactions on the Internet and keep our prices as low as they are. Once we receive all required documents, your order will be processed and shipped within 24 hours.

Any and all the information provided by you will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned to any third-party or outside our company at any circumstances. Any information you provide will be held with the utmost care and will not be used in ways that you have not consented to.

For more information please refer to our Terms&Conditions or FAQ Sections. If you still have questions or are experiencing any problems while placing your order, please email us at support@hdwise.com.  

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